As a former dental assistant, I put my standards high when it comes to dental care. This office has a lot of ups as well as some downs. It wasn’t my first time here but it was my first time having a root canal and crown done. Both got done on the same day as my exam which was a plus for me considering I don’t live close. It’s been over a month since the root canal and almost a week since the crown (totally wrong shade btw but it’s a molar so who’s going to see anyway) was cemented and my tooth feels perfect. Dr. Sperzel (Dr. Dan) definitely isn’t the friendliest of guys but he did his work. The assistant helping out was amazing, she did just about everything short of the actual clinical dental work. Overall impressed with the atmosphere and friendliness of staff and dental care. More
As a former dental assistant, I put my standards high when it comes to dental care. This office has a lot of ups as well as some downs. It wasn’t my first time here but it was my first time having a root canal and crown done. Both got done on the same day as my exam which was a plus for me considering I don’t live close. It’s been over a month since the root canal and almost a week since the crown (totally wrong shade btw but it’s a molar so who’s going to see anyway) was cemented and my tooth feels perfect. Dr. Sperzel (Dr. Dan) definitely isn’t the friendliest of guys but he did his work. The assistant helping out was amazing, she did just about everything short of the actual clinical dental work. Overall impressed with the atmosphere and friendliness of staff and dental care. More
New job + new insurance = new dentist. My coworker has been going to this location for awhile now. Even after a root canal (awful procedure to go through anywhere!) she still recommended Made Ya Smile. Dr. Olsen is who she really wanted to send me to; however, he has recently moved to the Kingwood branch so I was/am being treated by Dr. Bonin. He is really quick to run in and out of your room.. and I kinda wish he would slow down and take another moment with me.. but his no-messing-around attitude does make for quick visits. First Visit: In January, I experienced a very sharp pain in the upper left of my mouth. Called in Friday 8 January to make an appointment. I asked for the earliest available and they able to have me in at 8:15am that following Monday. I was able to give my insurance information over the phone to have it verified before I even show up. Arrived bright and early and began filling out the new patient paperwork. I really like that the waiting area has both a sofa and tables -- instead of being uncomfortable writing in your lap, I was able to sit comfortable at a table to look over each page. Photos and x-rays were taken of the area causing concern. The attendant declared I would be needing a root canal and cap. Dr. Bonin came in and very very very quickly agreed. They offered me an appointment at 2 pm that same day! When I came back in, Dr. Bonin numbed me up with ease and I experience no pain through the procedure. My permanent cap placement was scheduled and the fitting for it was as easy as pie: no pain and they were able to get it right without needing much adjustment. The office took care of the issue I had called in about without bullsh**ing around and I really appreciated it. I made an appointment for a full cleaning, exam, and was able to use the check in offer for the teeth whitening***. Second Visit: Hygienist and attendant were both very friendly and efficient. The hygienist pointed out a crack on one of my teeth :( Dr. Bonin swooped in and very very very quickly agreed and recommended a cap be put on as soon as I could get it scheduled. Third Visit: Called in to schedule work on my cracked tooth and the young woman asked if I wanted to get my filling in the same sitting. I let her know that no one had gone over this treatment with me and so I would not be scheduling it. Once I had the attendant and Dr. Bonin in the room I asked them to cover EVERYTHING they saw in my mouth -- no matter how small! --and they did talk about the filling needed. I was a bit irked 'cause I thought I had asked for all the recommended treated my second visit. Whateves. Thankfully it wasn't anything too expensive or invasive. Right now I'm rockin' my temporary cap for the cracked tooth and am scheduled to go back 6 April. I am sure it will go smoothly like my previous visits. *** Check in offer for free whitening got me a do-it-yourself kit with mouth guards. I was instructed very tiny drops of the solution on the guards and the directions say to start with 15 minutes (rather than a full 30 minute session). I haven't really haven't seen a noticeable difference in my teeth and am kinda bummed. Will keep going with the treatments, though, and can update if anyone wants. Ps, NONE of the photos posted on here by Made Ya Smile look anything like the Woodlands Branch. More
Had a little bit of a wait, after my scheduled appointment time, but it wasn't bad. The hygienist and dentist I had were very sweet to me, and answered every question I had without me even needing to ask. I left with a widom tooth extraction scheduled with an oral surgeon, and was told I need a root canal, and they were very good at making me feel at ease about the whole process. They have very comfortable examination chairs, too! Felt like memory foam. More
I enjoyed my experience here! My daughter loss a composite on her front tooth and required an emergency appointment. The appointment was set for 45 minutes from the time of call. The staff was warm and kind towards us and what was a big deal to us was handled with no fuss! She actually required a root canal on that tooth as well... she was made to feel at ease all the way through. She left in good spirits and a improved smile. I look forward to continued business with this practice. More
I've always had good experience when going to this Dental office. Most of my work involved only cleaning, but I recently had a root canal done, which was not bad at all. The dentist and his assistant were very kind, patient and gentle with me. There was very minimal pain during the procedure and afterwards. More